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SupportCandy – Agentgroup

Current Version: 2.0.3

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Version: 2.0.3
Type: Product Type Wordpress Plugin
Category: Product Category SupportCandy
Developer: SupportCandy
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Create groups of agents to whom you can assign tickets to just like individual agents. SupportCandy – Agentgroup is a Premium Wordpress Plugin developed by SupportCandy.

Create groups of agents to whom you can assign tickets to just like individual agents.

Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient €œAssigned Agent € is enabled, for ticket assigned to agent-group will get sent to all agents of the group.
Select from membership option below. If you need more info, read the benifits & details of getting a membership, or feel free to ask pre-sales questions
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